April 2003


The Tell-Tale Signs of Elder Abuse

By Shirley Cohen

Each year, hundreds of thousands of our country's seniors are abused. Because a large portion of elder abuse incidents go unreported, the exact number of cases is difficult to quantify, but most experts agree that approximately 4% of seniors age 65 or over - more than half a million people altogether - suffer some form of abuse. Sometimes it's at the hands of a staff member in a nursing or retirement home; other times it's at the hands of a con artist taking advantage of an elder's trust. But more often than not, it happens at the hands of a person who the senior loves and trusts more than anyone else: his or her spouse, their child, or some other family member who is caring for them.

Elder abuse takes on many forms, from physical and sexual abuse to emotional and financial exploitation. The key to recognizing abusive situations is learning to identify the symptoms of each different kind of abuse. Let's take a look at the symptoms for the most common forms of elder abuse.

Physical abuse

One of the most frequent ways in which elders are mistreated is by physical abuse, defined as the use of force resulting in bodily injury, pain or impairment. Physical abuse can happen when close relatives or caregivers don't control their stress, when domestic violence carries over into a couple's old age, when nursing homes don't run thorough enough background checks on their entire staff, or under many other circumstances. It can be detected by looking for signs of bodily injuries such as bruises, black eyes, welts, lacerations, broken or fractured bones, wounds, untreated injuries, sprains or dislocations. Sometimes these symptoms are covered by clothing or difficult to detect, so it's important to also look for signs such as a sudden change in the senior's behavior or the caregiver's refusal to allow visitors to see the senior alone. Either of these cases would warrant looking into the situation further.

Emotional Abuse

Emotional abuse involves the infliction of anguish, pain or distress through verbal or nonverbal acts such as insults, threats, humiliation, harassment or other abusive behavior. Seniors are subject to are typically perceived as not being able to fight back. Oftentimes seniors are treated like infants, or they are isolated from their family and friends, or they are given the "silent treatment" by their primary caregiver. Watch out for these or other examples of elder abuse by keeping an eye on the senior and noticing if they seem frequently upset or agitated, if they are extremely withdrawn and unusual behavior usually attributed to dementia (such as sucking, biting or rocking). Get help if you recognize any of these symptoms.

Neglect

Neglect is the refusal or failure to fulfill a person's obligation to an elder. This obligation may be as a caregiver, as a fiduciary, as a son or daughter or some other role, but in most cases neglect refers to cases in which a senior does not receive life necessities such as food, water, clothing, shelter, hygiene, medicine or safety. It's important to remember that neglect can also be self-inflicted, as what happens when seniors fail to adequately care for themselves. The symptoms of neglect among older persons include dehydration, malnutrition, poor personal hygiene, untreated health problems, hazardous or unsafe living conditions (such as improper wiring, no heat, or no running water) or unsanitary living conditions (such as dirt, fleas, lice on person, soiled bedding, fecal/urine smell, inadequate clothing).

Financial Abuse

Financial abuse occurs when an elder's funds, property or assets are used illegally or improperly. Examples of financial abuse include cashing a senior's checks without their permission, forging their signature, and deceiving them into signing documents such as a contract or will. To detect financial abuse, look for signs such as a sudden changes in bank account or banking practices, the inclusion of additional names on an elder's bank signature card, unauthorized withdrawal of the elder's funds using the elder's ATM or credit card, abrupt changes in a will or other financial documents, unexplained sudden transfer of assets to a family member or someone outside the family, or the provision of services that are not necessary. Sexual Abuse Sexual abuse among elders, as is the case when a person of any age is sexually abused, is defined as any kind of non-consensual contact with an elderly person. What we must be particularly watchful for among seniors is any sexual contact that occurs to someone incapable of giving their consent. This often happens with patients suffering from dementia or other conditions that would inhibit their ability to ward off unwanted sexual advances. You can identify sexual abuse in seniors by looking for signs such as bruises around the breasts or genital area, unexplained venereal disease or genital infections, unexplained vaginal or anal bleeding, and torn, stained, or bloody underclothing.

What To Do If You Suspect Elder Abuse

If you detect any of these signs in an elder, take action right away. Don't wait until you see further symptoms; by then it could be too late. You might try talking to the senior directly, but be aware that many seniors won't want to address their abuse, choosing instead to ignore or cover up the problem.

Your first point of contact for all cases involving elder abuse should be Adult Protective Services, a government agency set up in every state to investigate and prevent elder abuse. San Francisco's Adult Protective Services department can be reached at (415) 557-5230 or (800) 814-0009. You might also call your local police department or county hotline. In San Francisco, the hotline phone number is (415) 557-5230. For a suspected financial abuse matter, call ElderAngels, a non-profit organization helping that's been assisting victim's of elder financial abuse since 1997, at (415) 284-1160. Unfortunately, too many cases of elder abuse go unreported. Of those that are turned in, many more are difficult to prove. But as long as those of us who come in contact with seniors and caregivers every day are vigilant and watchful, we can make a difference. By learning to recognize the symptoms of elder abuse and knowing where to turn when we suspect it, we can free elders from abusive situations. Even if it's one senior at a time.

Shirley Cohen is the founder and executive director of Home Sweet Home Care, Inc., a home care agency providing personal nurses, companions and homemakers to seniors and convalescing adults in the San Francisco Bay Area.

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About Home Sweet Home Care, Inc.

Based in San Francisco, Home Sweet Home Care is a private duty home care agency that has provided quality home care aide services to seniors and convalescing adults since June of 1990. The company's success is owed to its strong consumer orientation, its personal involvement with each client, and its ability to recruit and retain high-caliber care providers, each of whom are thoroughly screened and qualified before they are sent on assignment. Home Sweet Home Care is fully bonded and insured and has been commended by the Better Business Bureau for its "Complaint-Free" status year after year.

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For more information, contact:
shirley@eldercarexperts.com
(415) 776-7337


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